Click Add to Chrome at the top-right of the page.
You will receive a chrome pop-up window that confirms the installation. Click Add.
You will see this confirmation when the installation is complete.
There are a few different ways you can launch the RHR Helper app.
Navigate to chrome://apps into the address bar, then click on the RHR icon to launch it.
Click the new tab button, then click on Apps at the top-left of the new tab. Then you can click on the RHR icon to launch it.
You will see a new icon in your Mac’s dock:
Then click the RHR app icon to launch it.
You will be presented with a login window. Use your existing RHR login account in this window.
If you forgot your password, follow these directions.
Once you log in, you will be presented with the main application window.
WINDOWS USERS: In the CAT Serial Loopback row, click (disabled) and select the LOW virtual COM ports (in this case, COM17). When applied, you should see the status change to CONNECTED. If not, double-check that you have selected the correct virtual COM port number, and that virtual COM port is not in use by any other software.